We started the day (16/01/2013) with a session on introduction to various service points of the library by Peter Williams, Assistant Campus Library Manager. He explained about the daily schedule of chat services using OCLC’s Question Point and how the staff share the service two hours each. We also visited the IT service space where students can access computing facilities. Peter also showed us one of the highly used services of UEL Library i.e Book Reserve Shelf where reserved books will be arranged alphabetically by students name and ID number.
There was a meeting the